The Canny Can-Can
E126

The Canny Can-Can

Alicia and Margie explore Intuit's Canny boards at intuit.canny.io, a powerful but underutilized platform where accountants can submit specific, actionable feedback directly to QuickBooks product managers and developers. They break down how to use the three available boards (bank feeds, modern view reports, and payroll), explain the difference between productive feedback and unproductive complaining, and reveal how the upvoting system helps prioritize which features get built. This transparency tool shows what's under review, what's planned, and what's already been released—but it needs more accountants to use it correctly to prove its value to Intuit.

Sponsors
UNC - https://uqb.promo/unc

  • (00:00) - Introduction and Hosts
  • (00:36) - Importance of Feedback
  • (01:24) - History of QuickBooks Feedback Systems
  • (02:01) - Current Feedback Methods
  • (03:04) - Feedback Processing and Action
  • (04:43) - Using Loom for Feedback
  • (06:36) - Introduction to Canny Boards
  • (10:14) - Navigating the Canny Boards
  • (17:59) - Submitting Effective Feedback
  • (19:13) - Encouragement to Use Canny Boards
  • (21:51) - Upcoming Events and Classes
  • (25:52) - Conclusion and Final Thoughts

LINKS

Check out Canny at intuit.canny.io

Alicia’s current classes: 
 Margie’s Free Class Friday:
www.akadian.com/lockerroom

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Creators and Guests

Alicia Katz Pollock, MAT
Host
Alicia Katz Pollock, MAT
Alicia Katz Pollock, MAT is the CEO at Royalwise Solutions, Inc.. As a Top 50 Women in Accounting, Top 10 ProAdvisor, and member of the Intuit Trainer/Writer Network, Alicia is a popular speaker at QuickBooks Connect and Scaling New Heights. She has a Master of Arts in Teaching, with several QuickBooks books on Amazon. Her Royalwise OWLS (On-Demand Web-based Learning Solutions) at learn.royalwise.com is a NASBA CPE-approved QBO and Apple training portal for accounting firms, bookkeepers, and business owners.
Margie Remmers-Davis
Guest
Margie Remmers-Davis
Margie Remmers-Davis is the founder and CEO of Akadian Accounting Education at http://www.akadian.com/, dedicated to bridging the gap between knowledge and practical skills through cutting edge, experiential learning programs. Away from the office, Margie loves to ride her bike at sunrise, sing at the top of her lungs, go on culinary adventures, and soak up every moment of beauty and joy.